{"id":8783,"date":"2019-10-04T06:30:07","date_gmt":"2019-10-04T06:30:07","guid":{"rendered":"http:\/\/v3red.com\/stellar\/?page_id=8783"},"modified":"2020-04-14T09:44:04","modified_gmt":"2020-04-14T09:44:04","slug":"iso-9001-faqs","status":"publish","type":"page","link":"https:\/\/v3red.com\/stellar\/iso-9001-faqs\/","title":{"rendered":"ISO 9001 FAQ\u2019S"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;20&#8243; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1570171559903{margin-top: 0px !important;margin-right: -25px !important;margin-bottom: 0px !important;margin-left: -25px !important;padding-top: 53px !important;padding-bottom: 65px !important;background-color: #ffffff !important;}&#8221; el_class=&#8221;faq-pg&#8221;][vc_column css_animation=&#8221;none&#8221; width=&#8221;3\/4&#8243; css=&#8221;.vc_custom_1520490166476{margin-left: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1570172333054{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1570171004002{margin-top: 0px !important;margin-bottom: 28px !important;padding-top: 6px !important;padding-bottom: 6px !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;]<div class=\"rt-accordion element-five  \"  ><div class=\"rt-accordion-item\"><div class=\"rt-accordion-item-title\"><div class=\"rt-accordion-item-title-icon\"><div class=\"symbol\"><\/div><\/div><h4 class=\"panel-title\">What is ISO 9001:2015?<\/h4><\/div><div class=\"rt-accordion-item-body\"><\/p>\n<p>ISO 9001 is a voluntary Quality Management System standard that helps organizations assure they are meeting customer requirements. The purpose of the 9001 standard is to enforce systems that Management can use to better run the business.<\/p>\n<h6 class=\"h6iso\">This standard deals with<\/h6>\n<ul class=\"ul-list\">\n<li>more integrated approach for processes such as how customer needs are reviewed and met<\/li>\n<li>how products or services are really produced and delivered<\/li>\n<li>how employees are hired and regarded to be competent<\/li>\n<li>how documents are controlled to check they are current<\/li>\n<li>how management itself conducting periodical reviews about the processes they have applied<\/li>\n<li>how data is utilized in decision making<\/li>\n<\/ul>\n<p><\/div><\/div><div class=\"rt-accordion-item\"><div class=\"rt-accordion-item-title\"><div class=\"rt-accordion-item-title-icon\"><div class=\"symbol\"><\/div><\/div><h4 class=\"panel-title\">What does ISO stand for?<\/h4><\/div><div class=\"rt-accordion-item-body\"><\/p>\n<p>The International Organization for Standardization determined not to use an acronym for their organization, because it would differ in different languages. Alternatively, they used the word \u201cISO,\u201d which is inferred from the Greek word \u201cisos\u201d meaning \u201cequal.\u201d This standard is used for companies doing business across global boundaries.<\/p>\n<p><\/div><\/div><div class=\"rt-accordion-item\"><div class=\"rt-accordion-item-title\"><div class=\"rt-accordion-item-title-icon\"><div class=\"symbol\"><\/div><\/div><h4 class=\"panel-title\">What are the benefits of certification?<\/h4><\/div><div class=\"rt-accordion-item-body\"><\/p>\n<h6 class=\"h6iso\">The benefits of ISO 9001:2015 certification are as follows,<\/h6>\n<ul class=\"ul-list\">\n<li>It will have a framework to improve your processes. Because the standard is actually based on best practices for organizations<\/li>\n<li>It offers management with the tools to objectively resolve where things are working well, and where to better apply resources to make things execute more smoothly<\/li>\n<li>Ideally, it helps your management team maximize the efficiency of your business, thereby raising growth and reducing cost<\/li>\n<li>From customers\u2019 perspective, it gives them assurance that the organization can coherently meet their needs<\/li>\n<\/ul>\n<p><\/div><\/div><div class=\"rt-accordion-item\"><div class=\"rt-accordion-item-title\"><div class=\"rt-accordion-item-title-icon\"><div class=\"symbol\"><\/div><\/div><h4 class=\"panel-title\">My company is very small. Can I get certified?<\/h4><\/div><div class=\"rt-accordion-item-body\"><\/p>\n<p>Perfectly, we\u2019ve worked with companies of one or two people who is determined to get certified. The operations that you\u2019ll put in place would have the same purpose as a much larger company; it\u2019s just that the execution will be simpler. We work with organizations to guide them in balancing the conquer level of documentation with what\u2019s required to meet requirements.<\/p>\n<p><\/div><\/div><div class=\"rt-accordion-item\"><div class=\"rt-accordion-item-title\"><div class=\"rt-accordion-item-title-icon\"><div class=\"symbol\"><\/div><\/div><h4 class=\"panel-title\">Does ISO apply to my industry?<\/h4><\/div><div class=\"rt-accordion-item-body\"><\/p>\n<p>The ISO 9001:2015 standards are general enough to practice on any industry. The clients can be in various industries ranging from manufacturing to government, and defense contractors and also from education to call center processes to software development and they can all apply for this ISO 9001:2015 standard.<\/p>\n<p><\/div><\/div><div class=\"rt-accordion-item\"><div class=\"rt-accordion-item-title\"><div class=\"rt-accordion-item-title-icon\"><div class=\"symbol\"><\/div><\/div><h4 class=\"panel-title\">Why is the requirement for monitoring \u201ccustomer satisfaction\u201d included in ISO 9001:2015?<\/h4><\/div><div class=\"rt-accordion-item-body\"><\/p>\n<p>\u201cCustomer satisfaction\u201d is recognized as one of the impulsive criteria for any organization. In order to measure if a product meets customer requirements and expectations, it is necessary to supervise the extent of customer satisfaction. Betterments can be made by taking action to handle any described issues and concerns.<\/p>\n<p><\/div><\/div><div class=\"rt-accordion-item\"><div class=\"rt-accordion-item-title\"><div class=\"rt-accordion-item-title-icon\"><div class=\"symbol\"><\/div><\/div><h4 class=\"panel-title\">Can the standards improve \u201ccustomer satisfaction\u201d?<\/h4><\/div><div class=\"rt-accordion-item-body\"><\/p>\n<p>Yes. Quality Management System are based on Quality Management Principles that include the \u201cprocess approach\u201d and \u201ccustomer focus\u201d which provide customers with a higher level of confidence that products will meet their needs and increase customer\u2019s satisfaction.<\/p>\n<p><\/div><\/div><div class=\"rt-accordion-item\"><div class=\"rt-accordion-item-title\"><div class=\"rt-accordion-item-title-icon\"><div class=\"symbol\"><\/div><\/div><h4 class=\"panel-title\">What is meant by \u201ccontinual improvement\u201d?<\/h4><\/div><div class=\"rt-accordion-item-body\"><\/p>\n<p>Continual improvement of the Quality Management System is the process followed by organizations using PDCA approach (Plan, Do, Check, Act) to step up the business performance and fulfill their objectives. Continual improvement responds to the growing requirements and aspirations of the customers.<\/p>\n<p><\/div><\/div><div class=\"rt-accordion-item\"><div class=\"rt-accordion-item-title\"><div class=\"rt-accordion-item-title-icon\"><div class=\"symbol\"><\/div><\/div><h4 class=\"panel-title\">Can the \u201cprocess approach\u201d be applied to other management systems?<\/h4><\/div><div class=\"rt-accordion-item-body\"><\/p>\n<p>Yes. The \u201cprocess approach\u201d is a common management principle and can be applied to other management systems.<\/p>\n<p><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1518763663115{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1570172228487{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-image: url(http:\/\/www.stellar.in\/wp-content\/uploads\/2019\/10\/Call-Back-tw.png?id=8797) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1518768764441{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 35px !important;padding-right: 17px !important;padding-bottom: 50px !important;padding-left: 17px !important;}&#8221;][vc_custom_heading text=&#8221;Request a Call Back&#8221; 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